FAQs - Nationwide Shipping

I'm at the cart page, but where's the Nationwide Shipping option?

Ah, looks like you might have some of our Ala Carte Cookies in your cart. They're a bit shy and don't do the nationwide journey alone.

But fear not! Opt for our Teatime Set (6pcs) or Party Set (12pcs) for a shipping-friendly option.

Click here to explore all the treats that are ready to travel the nation.

 

What's the shipping rate and when will I receive my order?

Peninsular Malaysia:
The shipping fee is RM8 for orders below RM130, but we offer free shipping for orders above RM130. Expect your order to arrive within 1-3 working days after we post it.

Sabah & Sarawak:
The shipping fee is RM20. Expect your order to arrive within 3-5 working days after we post it.

We ship out orders every Tuesday, Wednesday, and Thursday, ensuring your cookies are on their way to you as quickly and freshly as possible.

 

When will my order be shipped?

We only post out every Tuesday, Wednesday and Thursday to make sure your cookies arrive fresh and avoid weekend delays at the courier hub.

P.S. Just a heads up: if you place your order for shipping after Wednesday midnight, we'll have to ship it out the following week.

Tracking info will be emailed to you once it's available.